Privacy & Permissions
One rule drives everything: your location is only shared during a ride you've explicitly joined. Not between rides, not because you're in a group, not ever in the background of your life.
When is my location shared?
Joining a group — no location
A group is a social circle. Members see who's in the crew, never where anyone is. You can sit in five groups for years and share nothing.
Joining a ride — location shared, with that ride, until it ends
Starting or joining a ride is the consent moment: you're choosing to share your position with that ride's participants for its duration. Nobody is ever auto-joined.
Leaving or ending — sharing stops immediately
Leave a ride (or the leader ends it) and your position stops being shared right then. Leaving a ride early also lets you choose whether your track stays in the ride's history or is removed.
Who can see it, and for how long?
- During a ride: only that ride's participants — plus anyone you deliberately give a live-ride link to.
- After a ride: live sharing stops — nobody new can see where you are. A live-ride link you shared keeps working after the ride ends, showing that ride's recorded track to anyone holding it, until you delete the ride or your account. The ride's recorded track stays in the ride history of the riders who kept it; it is not deleted on a timer. See the Privacy Policy for the full retention details.
- Rides you rode together: everyone who was on that ride can see your track for it — during the ride and afterwards — and you can see theirs. That shared picture is what puts the group on the live map and what makes the ride's replay worth watching; it doesn't expire, because a ride you rode together stays a ride you rode together. If you'd rather a track of yours didn't exist, remove it: Remove for Everyone when you leave a ride, or delete the ride from your ride history afterwards. The two are not the same speed. Remove for Everyone erases your track, your photos and your place in that ride straight away. Deleting a ride you created moves it to the trash — gone from your history and from everyone else's view immediately, permanently deleted 30 days later — so that a deletion you regret is recoverable; to erase it sooner, delete it permanently from Trash in your ride history on this website.
- Rides you rode alone: tracks you choose to keep stay in your own ride history until you delete them, and nobody else sees them unless you explicitly share them.
Why the app asks for each permission
- Location, while using the app — to put you on the map and navigate. Asked the first time you open the Map or Ride tab.
- Location, always — so the group can still see you when your phone is in your pocket or a tank bag mid-ride. Asked when you create or join a group. This does not mean the app tracks you between rides — the "always" grant is what lets sharing survive the screen turning off during a ride you joined.
- Bluetooth — rider-to-rider position sync on roads with no cell coverage, during group rides.
- Camera — scanning group QR codes. Nothing else.
- Notifications — scheduled ride reminders and group activity.
Deny any of these and the app still works — you just lose the feature the permission powers.
Location is the one worth knowing about. Without it a ride still starts and runs, and chat and your group still work — but nothing is recorded: the ride ends with no track and no distance, and that can't be recovered afterwards. So the app won't let that happen quietly. Whenever location is off you'll see a warning for as long as it stays off — "Location is off" on the Map tab before a ride, and "Not recording your ride" on both the Ride and Map tabs once one is running. Tap the warning to jump straight to the setting.
What we don't do
- No third-party tracking and no advertising — your data isn't the product.
- No selling your location, and no sharing it outside your ride group unless you deliberately create a live-ride or replay link.
- No passwords to breach — sign-in is a one-time email link.
- No marketing spam through notifications.
Deleting your account
Delete your account directly in the app: tap You, scroll to the bottom of the sheet, choose Delete Account, and confirm. This permanently removes your profile, ride history, replays, planned routes, and group memberships, and disables any public share links. If you have an active subscription, cancel it in your store settings first (Apple: Settings → Apple ID → Subscriptions; Google Play: Payments & subscriptions) — deleting the account doesn't cancel the subscription.
Support has the full answer, including what to do if you can no longer access the app.
The legal version of all this lives in the Privacy Policy. Questions? [email protected].